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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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aJourney deBlessed

November 20, 2025

5  out of  5
rating by aJourney deBlessed
"Jessica was very patient during my onboarding process. She took the time to go over every detail and question that arose. I received superb customer service. I would recommend her, and the entire team to anyone searching for a company that is genuine and truly cares."
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Jake Freshour

November 20, 2025

5  out of  5
rating by Jake Freshour
"Brian and his team are a pleasure to work with and provide an experience that lets me know that I'm in good hands. You never feel like you're talking to a salesperson and that's rare. I had the pleasure of working with Jessica myself. She takes her time to make sure that you know what you're getting when you sign up for their service. A true professional and highly recommended!"
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Craig Caffee

November 20, 2025

5  out of  5
rating by Craig Caffee
"Very helpful and always nice about answering my questions."
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Jayla Chandler

November 19, 2025

5  out of  5
rating by Jayla Chandler
"They have amazing customer service, when I needed certain things my person Nick, helped me a lot and was very patient and friendly!! Great service!!!!"
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Jason Bolin

November 18, 2025

5  out of  5
rating by Jason Bolin
"I had a great experience with nick he gave me a great quote saved our family alot of money and was very personable"
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Heather Scott

November 14, 2025

5  out of  5
rating by Heather Scott
"SORRY ITS LONG, BUT A LASTING IMPRESSION WAS MADE ON THIS ‘ANTI STATE FARM’ WOMAN WHO TURNED ‘PRO STATE FARM’ WOMAN. I had been requesting quotes all week for my car insurance but I did not request a quote from State Farm because I had always heard it was the most expensive company. I had become extremely agitated and depressed in how high the premium was going to be and nobody could or would tell me why. Another car insurance company asked me if I had gotten a quote from State Farm and when I said no and told them why, their response was ‘You’d be surprised. You might want to give them a call.’ So I called. Jessica with Brian Brashear State Farm handled me with kid gloves because I was an emotional wreck and crying my eyes out knowing I would never be able to afford car insurance at the rates I had been quoted previously. I had lost my job, I had been in the hospital for 2 months off and on, sent to physical therapy another 2 months, plus daily trips to the hospital for 57 consecutive days of antibiotic infusions for an infection that began with a gash on my scalp when I hit my head on the underside of a shelf. A piece of that minor infection broke off into my bloodstream and decided to take up residence attached to my spine. But not before that minor infection turned into a deadly infection that almost turned me into a negative statistic. It now had a name though, now it became known as an epidural abscess attached to my lumbar spine. With the new name, came the fact that it was very rare, like 2 in 10,000 rare not to mention I was septic. They said its the most excruciating pain you can feel and still be conscious. I can vouch for that. Did I mention my walker was stolen out of my car and I needed it due to the partial paralysis in my hip and left leg the abscess on my spine caused? I was literally at my wits end. I was shot down at almost every request for help I made. But Jessica seemed like she felt my pain and frustration and answered every question without hesitation, told me a few things that I didn't think to ask, stayed on the phone not only as long as I had questions but as long as I was still crying and so very obviously upset. She never once acted like I was interrupting her day in the least or that there was anybody else more important she needed to talk to. Jessica cared and I needed that. Plus my premium ended up way cheaper than anywhere else for the same coverage if not a few extras. Thank you for your kindness and patience with me!! My day could have ended up a lot worse if it hadn’t been for the kindness, compassion and empathy I got from Jessica at Brian Brashear State Farm 🙂 DON’T OVERLOOK STATE FARM, TAKE MY WORD FOR IT, YOU WILL REGRET IT!!"
We responded:
"Heather, thank you so much for opening up to us and sharing your struggles. We always “love the one” we are with, any time we take a call with a customer—making certain we have fully-assisted them before we assist the next. It’s what we do. We are more than just insurance, more than just an office—we are your community. When you are down on your worst day, we are there to help pick up the pieces. We take our customers’ woes and struggles home with us because we truly, deeply care. God Bless your kind words and your mental fortitude to keep pushing on through all the obstacles life throws at you. We are proud to be your insurance representatives, and we will be here when you need us most. "
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Robert Harris

November 13, 2025

5  out of  5
rating by Robert Harris
"Courteous and very responsive, did an amazing job and got me the lowest rate possible....... great customer service and very helpful thanks you."
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Lauren Hardin

November 6, 2025

5  out of  5
rating by Lauren Hardin
"Very helpful and personable. They made the switch Progressive to State Farm so easy! Highly recommend this office. :)"
We responded:
"Thank you so much for the kind words, Lauren! We will remain dedicated to our consistency with your customer-service experience! "
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Lauren Hardin

November 6, 2025

5  out of  5
rating by Lauren Hardin
"Very helpful and personable. They made the switch Progressive to State Farm so easy! Highly recommend this office. :)"
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Eric Bannon

October 27, 2025

5  out of  5
rating by Eric Bannon
"Working with Nick was super easy."
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Laura Greenhill

October 27, 2025

5  out of  5
rating by Laura Greenhill
"Brian has been amazing since day one. He is always available when I need him, empathetic to any changes or issues I’m having and always works with me. I am so grateful for Brian and his service."
We responded:
"Laura, you have always been a wonderful, communicative customer, and we are ALWAYS happy to help. Thank you for being understanding. We are grateful for your business, too! "
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Michael Nalley

October 21, 2025

5  out of  5
rating by Michael Nalley
"Brian Brashear and State Farm is a great source of insurance. I know I can trust them and they have my back when I need them."
We responded:
"Thank you very much for the kind words, Mr. Nalley! We appreciate your business!"
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Leah Myatt

October 16, 2025

5  out of  5
rating by Leah Myatt
"This office was wonderful. They gave us a quote quickly and it was half of what we’re currently paying. It’s easy to communicate with them and the customer service was exceptional."
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Grecia Avila

October 10, 2025

5  out of  5
rating by Grecia Avila
"Awesome service Jessica is so good I highly recommend her she is in top of everything"
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Savannah Bryant

October 2, 2025

5  out of  5
rating by Savannah Bryant
"Great company to work with! Their customer service is great and Nick has been very friendly and helpful. Would definitely recommend them!"
We responded:
"Thank you, Ms. Bryant! Nick is a rockstar when it comes to Customer Service! We appreciate your business!"
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Cindy Rusch

August 15, 2025

5  out of  5
rating by Cindy Rusch
"My wonderful experience with Brian at State Farm was the best. So polite and professional. I feel so much safer in coverage with him and his company compared to multiple companies that have been out sourcing my coverage to Asia. I don't want my info across the other side of the world. Company was in Michigan where I was from. Brian B. Took care of all the paperwork promptly. Friend guy too. In very pleased to with him. He's a keeper."
We responded:
"Aww, Mrs. Rusch, it’s a pleasure to be able to manage your accounts. We take pride in making our customers feel welcome, in addition to assisting when it comes time to use your coverage! Thank you for the kind words!"
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Vic Ver

August 12, 2025

5  out of  5
rating by Vic Ver
"I called in to add a car to my policy. Nick was the agent he answer all my questions. excellent service."
We responded:
"Thank you, Vic! Nick is great at what he does and we are blessed to have him! "
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Bryan Buchanan

August 7, 2025

5  out of  5
rating by Bryan Buchanan
"I had the pleasure of dealing with Nick today. He was very friendly, professional, and has a great personality. I would highly recommend😁"
We responded:
"Hi, Mr. Buchanan! We agree! Our office would not be the same without Nick’s leadership and professionalism. Thank you for the kind words!"
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Tim Reno

August 7, 2025

5  out of  5
rating by Tim Reno
"Customer service is amazing and they are always there to help at the drop of a dime."
We responded:
"We strive to be there ASAP, Mr. Reno! Thank you for the kind words and your family’s continued business! "
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Caldwell Samples

July 31, 2025

5  out of  5
rating by Caldwell Samples
"Awesome experience. Very informative and polite. I will be recommending this company to family and friends"
We responded:
"Thank you so much for the kind words! We strive to exceed customer expectations. Thank you, Mr. Samples!"
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Tyler Mckinney

July 24, 2025

5  out of  5
rating by Tyler Mckinney
"Quick and easy. Great costumer service"
We responded:
"Thank you, Tyler! We really appreciate the kind words and your continued business! See you soon! "
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Billy Whitlock

July 24, 2025

5  out of  5
rating by Billy Whitlock
"If you need insurance this guy is who you need to talk to. Brian with State Farm insurance is the best he helped me with auto and homeowners insurance and I would recommend Brian highly"
We responded:
"Thank you for the kind words, Mr. Whitlock! We appreciate your business and look forward to helping any time!"
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Sam Shankle

July 20, 2025

5  out of  5
rating by Sam Shankle
"Nick and Brian make a great team!"
We responded:
"Thanks, Sam! Great culture breeds great customer service. We are happy to help! "
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Lanna Ousley

June 30, 2025

5  out of  5
rating by Lanna Ousley
"Brian Brashear is an incredible agent! I 100% recommend him!"
We responded:
"Thank you so much, Lanna! We strive to exceed customer expectations. We know you will be pleased! "
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Kevin Schickel

June 8, 2025

5  out of  5
rating by Kevin Schickel
"They are very responsive and helpful. They are very willing to customize things for my needs. I definitely recommend them."
We responded:
"Thank you, Mr. Schickel! I sincerely appreciate the kind words. Our policyholders are our main focus! "